Customer Service

Money-Back Guarantee/Return Policy

At femMED we stand by our products and want you to be 100% satisfied with them. If you are not satisfied with any product purchased on our website, we will issue a complete refund (less shipping charges) if product is returned within 30 days of original purchase. To return a product, make a copy of your shipping form or receipt; highlight the returned product and place in the box with the unused product. Refunds will be processed and appear on your credit card once we have received your unused product and receipt. 
 


Address for return:

femMED
64 Bakersfield Street
Toronto, Ontario
Canada M3J 2W7

Secure Online Shopping

All credit card transactions occur in a secure area of our site. To protect the personal information submitted to us, we use Secure Socket Layer technology (SSL), the industry standard, to process your order. Sensitive card holder information is never stored on our website to ensure our shopper's safety. Our online store passes all the McAfee SECURE PCI-compliance scans. Since email is not a secure form of communication, we urge you not to send your credit card information or personal information by email.

Payment Options

We accept Visa, MasterCard, American Express. We do not accept personal cheques, money orders or debit.

Shipping Options

We presently ship only to addresses within North America through our online store. If you wish to order femMED and live outside North America, please contact customer service and we will provide you with a shipping estimate.

Email: customerservice@femmed.com
Phone: (416) 385-0069
Toll Free: (866) 635-4059

North America Orders Method Delivery Time Shipping Charge
Canada 1 Bottle Canada Post 2-7 days $6.95
2 Bottles or More Canada Post 2-7 Days Free
United States / Mexico 1 Bottle Canada Post 2-7 days $6.95
2 Bottles or More Canada Post 2-7 Days Free